FAQs
What sets Lenrow Customs apart form the others?
Lenrow Customs Is a small tight knit operation located in the heart of Delaware County Pennsylvania. We create one of a kind handmade furniture items and custom cabinetry / built-ins to fit the needs of any space. When it comes to a specific item or recreation, Lenrow Customs can get the job done with direct communication and in-house design
What is the process for ordering cabinetry or furniture?
We have a team member who focuses on each specific aspect of the manufacturing, and sales process. This means we can spend the one on one time with each of our clients to ensure the goal is met.
First contact Typically involves a rough description of what you’re looking for, and we can provide a rough ballpark price. If we’re on the same page, the next step is a consultation.
The Consultation involves getting more refined measurements, build style, build materials, any chosen features, specific goals, and finishes. We then move into design
Design Approval our design team joins forces with our sales team to produce a build sheet, 3d rendering, elevations, and a floor plan. if any changes are required, we can make adjustments as needed. Once a design is approved, we draw up the contract.
The Contract Our sales contract will reference drawings, build sheets, and the rendering. We will include our timeline for the project, the required deposit, and the balance due upon completion. From here we produce, adjust and install(for cabinets and build-ins) all work necessary.
Final Walk Through We will perform a final walkthrough with the customer to address any adjustments needed and receive final payment.
Every step of the manufacturing process is performed at our location in collingdale with our small team of 5, which ensures each job gets the utmost attention.